Recover your domain & admin access

Your old web agency holds the domain and passwords, and cannot be reached?

You learn who holds what, get the paperwork for the registrar, and the domain moves into your company's name with a Digital Asset Register.

  • Free to switch providers
  • 3-year costs up front
  • Assets in your name

Does any of this sound familiar?

You do not know whose name the domain is in.

You want to edit the site but have no login.

You fear the domain expiring and someone else buying it.

How Weme solves it

You learn who holds what, get the paperwork for the registrar, and the domain moves into your company's name with a Digital Asset Register.

What you get

  • Find out who holds the domain and passwords
  • Paperwork and talks with the registrar
  • Moved into your company's name + Digital Asset Register

Who it is for

Businesses that no longer control their domain, hosting or website admin password.

Not included

  • A guarantee of recovery in every case
  • The registrar's transfer and renewal fees
  • Court or arbitration disputes

One-off · also for websites Weme did not build · Prices exclude VAT.

USD prices are approximate, converted at VND 26,170 = USD 1 (Vietcombank selling rate, 29 Sep 2026). Contracts and VAT invoices are issued in Vietnamese dong (VND).

How the work runs

  1. 01Diagnose

    Find the cause and how far it reaches.

  2. 02Back up

    Keep a copy of the current state before any fix.

  3. 03Fix

    Fix the cause, not just the symptom.

  4. 04Re-check & hand over

    Test after the fix and document what was done.

Commitments written into the contract

Free to switch providers

  • Take your code and data with you
  • Handover within ≤ 5 working days
  • Free of charge

3-year costs up front

  • One-off and yearly fees separated
  • Total cost table for years 1–3
  • No charges outside the table

Assets in your name

  • Domain, hosting, source code
  • Analytics & Search Console accounts
  • Digital Asset Register at handover

See how Weme prices and invoices

Frequently asked questions

Who fixes it if the website is hacked or injected with spam links?

On the Care plan, Weme regularly scans for injected links and malware, backs up before fixing and responds to critical incidents within 4 working hours. Websites Weme did not build can also be checked and fixed by Weme.

What about warranty and maintenance?

Technical defects are covered for the warranty period in the contract. After that you can use the Care plan: Weme tests your forms weekly, monitors downtime, scans for injected links, backs up regularly and responds to critical incidents within 4 working hours.

What if I want to move to another provider?

You take everything with you. Weme hands over the source code, data, backups and admin access within 5 working days of your request, free of charge.

Read before you decide

Want Weme to handle "Recover your domain & admin access"?

Leave your phone number and a Weme consultant will call back during business hours to understand your case and send a quote.